Last Updated: 20 April 2026

Privacy policy

  1. INTRODUCTION
    Welcome to Zenic IKE ("we," "our," or "us"). We are committed to protecting your personal data and your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our equipment (WONDER MT, WONDER Prestige), or engage with our business consulting and marketing services.
    This policy is drafted in accordance with the EU General Data Protection Regulation (GDPR) and the Greek Law 4624/2019.
  2. DATA CONTROLLER
    The legal entity responsible for your personal data is:
    • Company Name: Zenic IKE
    • Address: Exasterou 56
    • Email: zenicgr@gmail.com
    • Manager: Ariton Zanev
  3. DATA WE COLLECT
    We may collect and process the following categories of data:
    • Identity Data: Name, surname, business title, or company position.
    • Contact Data: Email address, phone number, and business address.
    • Transaction Data: Details about payments and equipment purchases.
    • Technical Data: IP address, browser type, and usage data when visiting our digital platforms.
    • Marketing & Communication Data: Your preferences in receiving marketing from us and your communication preferences.
  4. HOW WE USE YOUR DATA
    We use your information for the following legal bases under GDPR:
    • Performance of a Contract: To deliver equipment, provide technical support, and execute "Strategy as a Service" agreements.
    • Legal Obligation: To comply with Greek tax laws, accounting requirements, and regulatory filings.
    • Legitimate Interests: To improve our services, manage lead generation for our partners, and provide business development roadmaps.
    • Consent: For sending newsletters or marketing SMS/emails (which you can withdraw at any time).
  5. DATA SHARING & TRANSFERS
    We do not sell your data. We may share information with:
    • Service Providers: IT support, logistics/delivery companies for equipment, and accounting firms (e.g., consultancy for ESPA/NSFR programs).
    • Business Partners: Only when necessary for the execution of shared business goals (e.g., sales training or technical installation).
    • Legal Authorities: When required by Greek or EU law.
  6. DATA SECURITY
    We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. Access to your personal data is limited to employees and partners who have a business "need to know."
  7. YOUR LEGAL RIGHTS
    Under the GDPR, you have the following rights:
    • Right of Access: Request a copy of your personal data.
    • Right to Rectification: Correct any incomplete or inaccurate data.
    • Right to Erasure ("Right to be Forgotten"): Request deletion of your data under certain conditions.
    • Right to Object/Restrict: Object to the processing of your data for marketing purposes.
    • Right to Data Portability: Request the transfer of your data to another service.
    To exercise these rights, please contact us at: zenicgr@gmail.com
  8. COOKIES
    Our website uses cookies to enhance user experience. You can set your browser to refuse all or some browser cookies, but this may affect the functionality of the site.
  9. LODGING A COMPLAINT
    If you feel your data is being handled incorrectly, you have the right to lodge a complaint with the Hellenic Data Protection Authority HDPA:
    • Website: www.dpa.gr
    • Address: 1-3 Kifissias Avenue, 115 23 Athens, Greece.